1. Conclusion of contract
The offers offered on the site https://www.ecocube.ch/ are non-binding. Price and range changes, as well as all technical modifications remain reserved.
All product descriptions, images, photos, texts and multimedia files are subject to the exclusive right of use of Ecocube. The products presented in the commercial documentation and on the site https://www.ecocube.ch/ are protected by copyright; any reproduction or imitation of these products is prohibited and will be prosecuted. The photographs of the products are not contractual.
All prices shown on invoices are net prices, excluding VAT and excluding packaging and shipping costs. Price changes and adaptations of products or services are possible at any time. Only the prices indicated in the order confirmation are valid. Unless otherwise stated, the prices indicated are unit prices. At no time can the sums paid be considered as a deposit or down payment.
All products must be paid in full before they can be collected from our premises.
No order is taken into account by Ecocube before receipt of payment in full.
In case of unavailability of a product ordered, the buyer will be informed by e-mail or by telephone.
The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining firm and definitive.
5. Retention of title
The goods ordered remain the property of Ecocube until full payment has been made.
6. Terms of delivery
Delivery is made to the address specified by the buyer when placing his order. The buyer must ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer’s expense. The buyer can, at his request, obtain the sending of an invoice to the billing address and not to the delivery address.
Delivery does not include handling.
The buyer must be able to unload the truck according to his order, forklift available for pallet racking or large packaging. It is up to the customer to unload the truck, the carrier external to the company must only send the truck to the address indicated by the buyer.
Ecocube declines all responsibility in the event of late delivery caused by third parties.
The transport risk is borne by the customer. Ecocube cannot be held responsible for losses, breakages, damage and delays.
Any return of goods requires the prior agreement of Ecocube. In the absence of this prior agreement, any returned goods will be made available to the customer at his expense, risk and peril, all transport, storage and handling costs being borne by the customer. In all cases, the return of the goods is carried out at the expense, risk and peril of the customer. Any return request must include the reason for the return, as well as a copy of the original invoice.
Assembly by Ecocube only takes place if explicitly agreed.
7. Delivery times
Delivery times are transmitted by email or telephone by Ecocube, as soon as your order has been finalized by Ecocube, it is sent within 3-4 working days unless otherwise specified by the seller.
8. Quality guarantee
Ecocube can only be held liable for direct damages in the event of premeditation, gross negligence, culpable breach of an essential obligation of the contract or non-compliance with a guarantee expressly granted by Ecocube.
9. Force majeure
In the event of an extraordinary event over which we have no influence and which prevents us from meeting all or part of our contractual obligations, we are released from our obligation to deliver. We are obliged to inform the buyer of this in writing as soon as possible, insofar as the circumstances permit.
10. Applicable law
These general conditions of sale and all legal relations between the parties are subject to Swiss law, to the exclusion of United Nations commercial law.