Practical Information
To ensure a smooth and transparent shopping experience, please find below details of our delivery methods, payment options and returns policy.
Delivery
Small items: Delivery via Colis Postal.
Large items: Delivered directly to your door by our private drivers. You will receive a telephone call 30 to 60 minutes before their arrival.
Cancellations and returns
In the event of problems or damage, please send us photos of the item. We will then offer you a suitable solution, such as a standard exchange or a customised alternative.
Means of payment
Debit card (Maestro, PostFinance, etc.)
Bank transfer
Cash payment
Note: We do not accept payments via TWINT.
