Practical Information

To ensure a smooth and transparent shopping experience, please find below details of our delivery methods, payment options and returns policy.

Delivery

Small items: Delivery via Colis Postal.

Large items: Delivered directly to your door by our private drivers. You will receive a telephone call 30 to 60 minutes before their arrival.

Cancellations and returns

In the event of problems or damage, please send us photos of the item. We will then offer you a suitable solution, such as a standard exchange or a customised alternative.

Means of payment

Debit card (Maestro, PostFinance, etc.)

Bank transfer

Cash payment

Note: We do not accept payments via TWINT.